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Customer Service Executives

Salary: £18,000.00 - £45,000.00
Ref: 27078
Type: Permanent
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**IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK**

A fantastic opportunity is available for a Customer Service Executive / Appointment Maker / Call Centre Agent to join our client. Based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, with OTE of £18,000 – £45,000, working up to 4 days a week.

When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. The company has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude.

As an Appointment Maker / Call Centre Agent your main responsibilities will include but are not limited to:

Making outbound calls

Processing customers applications and converting to appointments/leads

Building rapport with customers

Updating the CRM system

Meeting KPI’s

WARM CALLING ONLY

To become part of the team as a Customer Service Advisor the candidate must be driven and enthusiastic. The company are looking for someone who relishes problem solving and ensuring customers get the best service possible.

In addition, the following key skills are essential:

Excellent verbal and written communication skills

Great Telephone manner

Confident and ambitious

Benefits:

OTE up to 45k

Pension Scheme

22.4 days holiday

4-day working week

Working Hours: Up to 33 Hours. 9AM – 6:15PM. 4 days per week. Monday – Thursday.

Contact: admin@highburyrecruitment.com

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